REFUND & RETURN POLICY
At PurchasePK.com, our goal is to ensure your complete satisfaction with your purchase and provide you with the best shopping experience. Please review our refund policy carefully:
We offer a 7-day return/exchange policy from the date of delivery.
Eligible Reasons for Return/Exchange:
You may request a return or exchange if:
Defective Product: In the unfortunate event that you receive a defective item, we will accept the return or exchange and cover all associated costs.
Non-Eligible Reasons for Refund:
Please note that we do not offer refunds for the following reasons:
Fit or Size Issues: If the product you received is the correct item and size as per your order but does not fit or suit your preferences, we do not provide refunds. We recommend checking the size guide and product descriptions carefully before making a purchase.
Change of Mind: If you simply changed your mind about the product, we do not offer refunds. We encourage you to consider your purchase carefully before placing an order.
To initiate a return or exchange, please contact our customer support team within 7 days of receiving the product. We will guide you through the process and provide instructions on returning the item. Please ensure that the product is in its original condition, unworn, unwashed, and with all tags intact.
For eligible returns, we will provide a refund in the original form of payment or offer an exchange, based on your preference.
We value your trust and want you to have a positive shopping experience with PurchasePK.com. If you have any further questions or need assistance, please contact our customer support team.